Time to extinguish fire/paramedic feud

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City councillors aren’t required to enter burning buildings to fight fires, or rush to vehicle crashes to save the lives of victims. But it is the responsibility of council to direct administration to improve an emergency response system that seems hindered by duplication of duties, turf disputes and unnecessarily high expenses.

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Opinion

Hey there, time traveller!
This article was published 03/01/2018 (2451 days ago), so information in it may no longer be current.

City councillors aren’t required to enter burning buildings to fight fires, or rush to vehicle crashes to save the lives of victims. But it is the responsibility of council to direct administration to improve an emergency response system that seems hindered by duplication of duties, turf disputes and unnecessarily high expenses.

When Winnipeg firefighters and paramedics merged in 1997 into the Winnipeg Fire Paramedic Service, the combined service was supposed to be more efficient and cost-effective. That vision is not the reality.

On an average day in Winnipeg, there are more than 100 calls in which both a fire truck and an ambulance race to the rescue. Most of these calls are as minor as a cyclist falling off his bike or a pedestrian collapsing on a sidewalk, yet such calls typically garner both a fire truck and an ambulance, each well-staffed by highly-paid professionals.

TREVOR HAGAN / WINNIPEG FREE PRESS files
Winnipeg Fire Paramedic Service Chief John Lane
TREVOR HAGAN / WINNIPEG FREE PRESS files Winnipeg Fire Paramedic Service Chief John Lane

A recent Free Press investigation found no large city in Canada involves firefighters in emergency medical response to the extent that Winnipeg does. It makes Winnipeg’s 862 firefighters appear busy at a time when the number of fires has declined by almost half in recent years, presumably in large part because autobins were phased out and, encouragingly, because arson protection programs are working. Fires currently make up less than three per cent of the workload of Winnipeg firefighters.

Unfortunately, administrators of the WFPS can’t be counted on to remedy the duplication of services on their own. Problems within the system include long-simmering animosity between Fire Paramedic Chief John Lane and the paramedics union. Their dirty laundry was aired in public recently during an arbitration hearing into paramedics’ complaints about a brochure promoting the chief’s presentation at an international firefighters conference, which included this observation: “This fire-based model is continuously threatened by single-role EMS providers and misinformed leaders …”

The overlap between firefighters and ambulance paramedics is becoming increasingly unaffordable. The province has frozen ambulance paramedic funding to the city at 2016 levels and the fire paramedic service’s overall budget has been reduced in the new year to $193.5 million from $199.2 million.

These financial constraints should force the city to explore less expensive ways to maintain the high quality of emergency services it needs.

One possibility is to champion community paramedicine, which was introduced in a successful pilot project called Emergency Paramedics in the Community that worked with frequent callers of 911 to address the health and social reasons behind their heavy usage of emergency services.

A second option is to reconsider the staffing of “squad vans,” which are used on many medical calls because they’re smaller than fire trucks. The new vans have no firefighting capabilities but are staffed by a firefighter primary care paramedic and high-salaried fire lieutenant. Perhaps they could be staffed by less costly ambulance paramedics.

The city has commissioned two separate reports on the issue. The Fire Underwriters Survey will assess the status of the city’s firefighting capability and recommend improvements. And the U.S.-based firm Emergency Services Consulting International is assessing fire risk and medical calls in the city.

Information from those reports should help the city envision an ideal fire-paramedic service and make changes toward that ideal. The needs of patients and taxpayers should be the paramount priority. A much less pressing concern should be the us-versus-them lobbying of separate unions that represent firefighters and ambulance paramedics.

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